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Heel and arch painGuide

Heel pain

Heel pain is pain under or behind the heel, and in adults it's most often plantar fasciitis. Most people improve with self-care: stretching, supportive shoes and easing back on what sets it off. A podiatrist can work out the cause and suggest next steps if it isn't settling.

Reviewed by Andrew Schox, BSc(Hons) PGradDipPod MPodLast reviewed 27 October 2026 7 min read

Jump to a section
  1. 1. What is heel pain, and how common is it?
  2. 2. What can cause heel pain?
  3. 3. How is the cause found?
  4. 4. What helps first?
  5. 5. What helps if that isn't enough?
  6. 6. Will it get better, and how can I stop it coming back?
  7. 7. When to see a podiatrist

At a glance

  • Heel pain is common. In adults the usual cause is plantar fasciitis, pain under the heel that is worst on the first steps after rest.
  • Where it hurts is a clue. Pain underneath the heel and pain at the back of it point to different causes.
  • Self-care comes first: stretching, supportive shoes and easing back on what sets it off.
  • Most people improve without surgery, and injections aren't a first step.
  • Some signs need prompt care, and they're listed at the end.

What is heel pain, and how common is it?

Heel pain is pain at or around the heel, often underneath or at the back. It's very common. It can start when the heel is overused, for example with dancing or running.

In adults the most common cause is plantar fasciitis (also called plantar fasciopathy), which involves the plantar fascia, the band of tissue under your foot. About 10% of adults are said to have plantar heel pain at some point in their lives.

The typical pattern is pain that builds gradually under the heel, is sharpest on your first steps out of bed, and gets worse later in the day or after long periods of standing or walking. It's usually in one heel, though some people have both affected.

What can cause heel pain?

Plantar fasciitis is the most common cause, and it can last a long time or keep coming back. Other causes include:

  • Achilles tendinopathy (a sore Achilles tendon): pain at the back of the heel that is worse on tiptoe, sometimes with swelling or a bony bump.
  • Sever's disease: a common cause in active, growing children.
  • Other heel problems: a heel bump, nerve irritation (heel neuritis) or bursitis (an inflamed cushion of fluid). Arthritis can also be behind it.

A heel spur (a small bony point) can show up on an X-ray, but spurs are also found in people with no heel pain. A spur is unlikely to be the cause of your pain.

Back pain with numbness or pain running down the leg, or symptoms elsewhere in your body, point away from the usual plantar fasciitis picture. Mention them to your podiatrist.

How is the cause found?

Mostly by talking and examining, rather than by scans. A podiatrist will ask when the pain began, what sets it off, what eases it and how it affects walking, work or sport. They'll look at how you walk, your foot alignment, and any swelling, tenderness or stiffness.

If your story and examination fit plantar fasciitis, a scan usually isn't needed. An X-ray is advised after an injury, if the pain seems out of proportion, or if it isn't responding to treatment, to rule out other causes. Ultrasound can help confirm plantar fasciitis but isn't required.

Before an appointment, it helps to write down where the pain is, when it's worst and what eases it.

What helps first?

Start with things you can do yourself, along with a clear explanation of what's going on:

  • Ease back from what sets the pain off, such as running or long periods of standing.
  • Stretch your calf and the sole of your foot. Calf stretches, with or without sole stretches, can reduce pain.
  • Wear supportive, cushioned shoes with good arch support rather than flat or slip-on shoes.
  • Ask about taping, insoles or heel raises. Taping can reduce pain, and a podiatrist or physiotherapist can advise on the rest.
  • Ice and pain relief. Ice massage is one option, and a pharmacist can advise on pain relief such as paracetamol. Don't use ice over numb skin or an open wound, and stop if pain, swelling or skin soreness increases.
  • Weight management is part of first-line care where it's appropriate, and your GP can help.

What helps if that isn't enough?

Go back to your podiatrist, physiotherapist or GP to review the diagnosis and plan before considering injections or surgery. Shockwave therapy and steroid injections are sometimes used as second-line options.

A steroid injection may lower heel pain slightly, but only for under a month. Rare harms such as a plantar fascia rupture (a tear in the band under your foot) and infection have been reported. One guideline says injections shouldn't be used first or second, because the benefits don't outweigh the risks. If you're offered one, ask about the expected benefit, how long it lasts and the risks.

Surgery is the last option, after other treatments have failed.

Will it get better, and how can I stop it coming back?

Almost all people respond to non-surgical treatment. How long it takes isn't clear yet, so give each step time.

Plantar fasciitis is linked with limited ankle movement, carrying extra weight and work that keeps you on your feet. These are links, so changing them isn't certain to stop it returning. It makes sense to keep up the stretching and footwear that helped, and to talk to your GP about gradual weight management if that's relevant. If the pain returns or doesn't go away, see a health professional early.

When to see a podiatrist

See your GP or a podiatrist the same day if:

  • you feel sudden pain in your calf or heel while exercising, which can mean a ruptured Achilles tendon;
  • heel pain comes on suddenly after an injury, or you can't put weight on your foot;
  • you've had a steroid injection and have new sudden pain, or spreading redness, heat, swelling or pus;
  • you have diabetes and a wound, sore, blister or colour change on your foot.

For urgent advice when it isn't an emergency, call healthdirect on 1800 022 222 (24 hours a day), or go to a Medicare Urgent Care Clinic.

Go to the nearest emergency department if your foot or ankle looks badly out of shape after an injury.

See your GP soon if:

  • you have back pain with numbness or pain running down your leg, or numbness or weakness is getting worse;
  • a joint is swollen with no clear cause and it isn't settling;
  • a heel wound isn't healing, your arch suddenly collapses, or you've had a complex fracture or bone infection in the foot before.

See a podiatrist if your heel pain isn't settling with self-care or keeps coming back. Children's heel pain is best assessed by a health professional. See your GP if a child's foot or leg pain wakes them at night, or if they have a limp with a fever.

Common questions

Why is my heel pain worst with the first steps in the morning?

This is the classic pattern with plantar fasciitis: pain on the first steps after a night's sleep or a long sit, often easing as you move around and returning after long periods on your feet. It's a useful clue for your podiatrist, so tell them when the pain is worst.

Should I rest or keep exercising with heel pain?

Try easing back on whatever sets the pain off, such as running, long walks or long stretches of standing, rather than pushing through it. You don't need to stop everything. A podiatrist or physiotherapist can help you plan activity that suits you while the heel settles.

What shoes or insoles are best for heel pain?

Look for comfortable shoes with cushioned heels and good arch support. A laced sports shoe is probably better than an open sandal, and flat or slip-on shoes are best avoided for now. Insoles or heel raises may also be suggested. No particular brand is needed; a podiatrist can check what suits your feet.

Further reading

Want to know more? Heel pain on Clindice

Reviewed by Andrew Schox, BSc(Hons) PGradDipPod MPod

Podiatrist

Reviewed 27 October 2026. Next review by 27 October 2027.

How we write and review Learn

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Sources

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This page is general information, not a diagnosis or a treatment plan for you. For advice about your own feet or legs, see a podiatrist or your doctor. In an emergency, call 000.

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