Jump to a section
At a glance
- It's a minor operation that removes part or all of a problem toenail, usually while you're awake with the toe numbed.
- It's mostly used for ingrown toenails that haven't settled with simpler care.
- A chemical called phenol is often used to help stop regrowth, but it isn't suitable in pregnancy.
- Aftercare matters: rest, a dry dressing and soft shoes for the first days.
- Tell your podiatrist about diabetes, circulation problems, smoking, medicines and pregnancy beforehand.
What is toenail removal, and how does it work?
Toenail removal, known as nail avulsion, is a minor operation that removes part of a problem nail (a partial avulsion, which leaves a narrower nail) or the whole nail (a total avulsion, which leaves no nail)1. It's used for nails that are ingrowing or deformed and haven't responded to non-surgical care1.
The aim is to stop the treated part growing back. This is done by removing or destroying the nail matrix (the area the nail grows from), either surgically or with a chemical called phenol1. When phenol is used there's no surgical cut: it's rubbed over the matrix to prevent regrowth1.
What is it used for, and how well does it work?
Mostly for ingrown toenails, and that's where the research is strongest. Surgery is better than non-surgical care at stopping an ingrown toenail coming back2. Adding phenol to the removal seems to lower the chance of regrowth further, though the research behind this is limited, so the size of the benefit isn't certain3. One patient leaflet puts regrowth at fewer than 5 in every 100 cases4.
For other problems, such as thickened nails, it isn't clear yet how well it works. How well you heal also matters: smoking and vaping slow healing and are linked with more complications1.
Is it right for me?
It suits ingrown toenails that haven't improved with other care, once the problem has been properly checked: other bone and soft tissue problems can look like an ingrown nail5.
Phenol isn't used in pregnancy6. If you are or might be pregnant, or are breastfeeding, tell the clinic before treatment, because the chemicals may harm an unborn child7. Tell them about your medicines and any changes in your health too.
Complications are more likely if you're older, obese, smoke, or have diabetes, heart disease or lung disease8, but these aren't automatic reasons to say no. Smoking is the one you can change: stopping beforehand may reduce the risk8.
What happens during and after nail surgery?
Before the day, arrange how you'll get home, and ask whether someone should stay with you afterwards.
During the operation you're usually awake, with your toe numbed by local anaesthetic injections1. A tourniquet (a rubber ring that temporarily stops blood flow) may be placed around the toe9. Part or all of the nail is removed, and phenol is often applied. In the surgical version, a small cut is made at the base of the nail and stitched1. In some cases a general anaesthetic may be preferred, so ask about it1. If you're under 18, it may only be possible to operate on one toenail at a time11.
Aftercare differs between clinics, so ask for yours. Common advice is to rest with your foot raised for the first few days, keep the dressing dry, wear open-toe shoes, and avoid sport and strenuous exercise for 2 weeks18. Expect a follow-up visit to change the dressing, for example 10–14 days after the operation1. Yellowish oozing is normal4. Aspirin can make the wound bleed, so ask a pharmacist or your clinic about other pain relief, such as paracetamol12.
What are the risks and side effects?
The main risks are wound infection (which may need antibiotics) and the nail growing back4. There's generally very little bleeding, but there can be more with severe ingrown toenails12. Phenol can damage the tissue around the nail, causing drainage problems and slower healing13.
An allergic reaction to the anaesthetic or phenol is rare4. A severe one is extremely rare, and staff are trained to treat it as a medical emergency11. Exact complication rates aren't clear, so ask your clinic what to expect.
How does it compare with other options?
For an early, mild ingrown toenail, non-surgical care usually comes first, and surgery is kept for later stages14.
If a chemical is planned, the choice matters. Phenol and trichloroacetic acid both lowered regrowth compared with placebo, but sodium hydroxide didn't6. Phenol can cause toxic effects in the body as well as locally, whereas trichloroacetic acid isn't reported to6. Ask which one is planned for you.
If a nail keeps coming back, ask about a matrix treatment such as phenol rather than repeated plain nail removal, because surgery is more likely to need repeating after plain removal without phenol13.
When to see a podiatrist
See a podiatrist if an ingrown toenail hasn't settled after 2 weeks of home care15, if it keeps coming back, or if a nail change doesn't look like a typical ingrown nail5. That's also the time to ask whether nail surgery might suit you.
See your GP or a podiatrist the same day if:
- after surgery you have sudden increased pain, redness, heat, swelling, or smelly or increased discharge or bleeding, because antibiotics may be needed412;
- your toe or foot is swollen with pus, redness is spreading into your foot or leg, or you have a fever and feel unwell. Don't wait to see if it settles16;
- you have diabetes and notice a wound, sore, blister or colour change on your foot.
For urgent advice when it isn't an emergency, call healthdirect on 1800 022 222 (24 hours a day), or go to a Medicare Urgent Care Clinic.
Go to the nearest emergency department if you have diabetes and a toe or foot infection that's spreading fast, with a fever and feeling very unwell.
Call 000 and ask for an ambulance if you have a foot wound or infection and become confused or severely short of breath.
Common questions
Does toenail removal hurt?
Your toe is numbed with local anaesthetic injections first, so the operation itself shouldn't be painful. You may notice some soreness once the numbness wears off. Resting with your foot raised and wearing soft or open-toe shoes for the first few days can help, and a pharmacist or your clinic can advise on pain relief.
Will my toenail grow back after nail removal?
After a partial removal, a narrower nail remains. After a total removal there's no nail, just an indentation. The treated part is meant to stay gone, and phenol is often used to help with that, but regrowth can still happen. If it does and bothers you, see your podiatrist.
When can I go back to work or sport after nail surgery?
Advice varies between clinics, so ask yours how long healing is expected to take, when your first dressing check is, and when you can return to work and sport. Follow the footwear and rest advice you're given, and keep the dressing dry until you're told otherwise.
Further reading
Want to know more? Toenail removal (nail avulsion) on Clindice
Reviewed by Andrew Schox, BSc(Hons) PGradDipPod MPod
Podiatrist
Reviewed 27 October 2026. Next review by 27 October 2027.
Related guides
Sources
(16)
- 1.Nail SurgeryBrown Y · Royal Orthopaedic Hospital · 2026
- 2.Interventions for ingrowing toenailsEekhof JAH, Van Wijk B, Knuistingh Neven A et al. · The Cochrane Database of Systematic Reviews · 2012
- 3.A systematic review and meta-analysis of randomised controlled trials on surgical treatments for ingrown toenails part I: recurrence and relief of symptomsExley V, Jones K, O'Carroll G et al. · Journal of Foot and Ankle Research · 2023
- 4.Having surgery to remove a toenailNHS
- 5.OnychocryptosisDeLauro NM, DeLauro TM · Clinics in Podiatric Medicine and Surgery · 2004
- 6.Comparison of Chemical Matricectomy with Trichloroacetic Acid, Phenol, or Sodium Hydroxide for Ingrown Toenails: A Systematic Review and Network Meta-AnalysisChang HC, Lin MH · Acta Dermato-Venereologica · 2020
- 7.Toe nail surgery in prisonKent Community Health NHS Foundation Trust · 2024
- 8.Surgery for ingrowing toenail (adult)Healthdirect Australia · 2026
- 9.Nail surgery pre-operative adviceDorset HealthCare University NHS Foundation Trust
- 10.Nail disordersNHS
- 11.Toenail Surgery - Advice for PatientsNHS
- 12.Podiatry - Attending for Nail SurgeryNHS
- 13.Surgical Strategies for Ingrown Toenails: A Comprehensive Review of Techniques, Outcomes, and AdvancementsHassan RE, Khan L, Shah SH et al. · Cureus · 2024
- 14.Onychocryptosis - decrypting the controversiesThakur V, Vinay K, Haneke E · International Journal of Dermatology · 2020
- 15.NHS Borders PodiatryNHS
- 16.Ingrown toenailHealth New Zealand | Te Whatu Ora
This page is general information, not a diagnosis or a treatment plan for you. For advice about your own feet or legs, see a podiatrist or your doctor. In an emergency, call 000.
