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At a glance
- It's footwear made for at-risk or changed-shape feet, mainly for people with diabetes and numb feet.
- It aims to ease pressure under the foot and leave room for foot deformity.
- It may help prevent foot sores, but the evidence is less certain than the guidelines suggest.
- For healing an existing sore, other offloading devices are usually the better choice.
- It needs proper fitting and follow-up, and it doesn't replace daily foot checks.
What is therapeutic footwear?
Therapeutic footwear (also called medical or orthopaedic footwear) is made for feet that are at risk or have changed shape. It's mainly used by people with diabetes and nerve damage (neuropathy) in their feet. It aims to take pressure off problem areas and prevent problems that can lead to amputation1.
It works by spreading out and reducing pressure under the foot, and by leaving room for foot deformity12. Common features include extra depth with a removable insole, adjustable closures, wide and deep toe boxes, and rocker soles (curved soles that rock the foot forward as you step)1. It can be custom-made for you, or ready-made with extra depth and support2. Most of the information here is about adults with diabetes.
What is it used for, and does it work?
Its main use is preventing foot ulcers (open sores) in people with diabetes, and stopping them coming back. Guidelines recommend it for people at high risk34. The evidence is weaker than those recommendations suggest. Results lean towards fewer ulcers, but they're uncertain5, and a trial in adults with a past ulcer didn't show a clear benefit over usual footwear6.
Some design features do lower pressure under the foot in adults with diabetic neuropathy7. Lower pressure isn't proven to mean fewer ulcers, though7. For healing a sore you already have, offloading devices are probably better8.
In adults with rheumatoid arthritis, therapeutic footwear can reduce pain and improve physical function compared with standard footwear, although the quality of that evidence is mixed2. Wearing the footwear as advised is a key factor in how well it works9.
Is it right for me?
It's aimed mainly at adults with diabetes who have neuropathy, a changed foot shape, or a past ulcer or amputation410. Guidelines advise properly fitting, accommodative (roomy and cushioned) footwear for people at moderate-to-high risk3. Some adults with rheumatoid arthritis use it too, though many find it unacceptable because of looks, price or availability2. If that's you, tell your podiatrist.
Footwear alone isn't enough if you have an active ulcer, an infection or poor blood supply to the foot. An active ulcer needs assessment by a health professional, who will choose the offloading8, and poor blood supply may need its own treatment4. For children, and for conditions other than diabetes and rheumatoid arthritis, individual advice from a podiatrist is the best way forward.
What happens when I get therapeutic footwear?
Expect a process rather than a one-off purchase. Trained staff assess your feet, fit the footwear, show you how to use it and follow up1. It's matched to your risk level and foot shape, and checked by a team of health professionals9. It should fit snugly, with room for bony deformities and any insoles1. Some clinics can test the pressure inside the shoe to check it's working10.
One guideline says wearing it for at least 60–80% of your daily active time is a key factor9. No standard number of appointments or review times has been set, so ask what wearing schedule and reviews to follow. If the footwear is uncomfortable or hard to wear, tell your podiatrist or orthotist so they can adjust it.
What are the risks?
The main risk is poor fit, which is one of the most common causes of foot problems in people with diabetes11. With numb feet, a blister or a pebble in your shoe can go unnoticed and lead to cuts and sores12.
Some styles add risk if your feet are numb13:
- flip flops with straps can cause ulcers through movement and rubbing;
- sandals leave the toes and top of the foot open to injury from things like stones;
- closed shoes in hot climates may raise the risk of fungal infection;
- gumboots and water shoes sold to the general public may cause ulcers and don't reduce pressure.
Ask your foot team what's safe for you. If your shoes rub or press, stop wearing them and contact the person who fitted them111.
How does it compare with other options?
For healing a sore, any offloading device is probably better than therapeutic footwear, and non-removable devices likely heal more sores than removable ones8. If you have an active ulcer, your foot team will choose the device. Please don't swap it for ordinary or therapeutic shoes without their advice.
For prevention, footwear is a recommended option3. It works best as one part of a plan alongside daily foot checks and professional foot care6. Ask your foot team how footwear fits into yours.
When to see a podiatrist
Ask a podiatrist about therapeutic footwear if you have diabetes with numb feet, a changed foot shape, or a past ulcer or amputation. If any of these apply, it's worth having a thorough foot exam at each health care visit12.
See your GP or a podiatrist the same day if you have diabetes and notice a wound, sore, blister or colour change on your foot. Do the same for a red, hot or swollen toe or foot, a new break, new redness, new or unexplained foot pain, oozing, discharge or a bad smell, or a wound or blister that isn't healing1114. For urgent advice when it isn't an emergency, call healthdirect on 1800 022 222 (24 hours a day), or go to a Medicare Urgent Care Clinic.
Go to the nearest emergency department if you have diabetes and a foot infection that's spreading fast, with a fever and feeling very unwell1415.
Common questions
What is the difference between extra-depth shoes and custom-made shoes?
Extra-depth shoes are ready-made shoes with more depth and room, often with a removable insole that can be swapped for a custom one. Custom-made footwear is built on a model of your foot. It isn't clear yet that one works better than the other, so ask a podiatrist or orthotist which suits your feet.
Do rocker-sole shoes help?
A rocker sole may reduce the peak pressure under a numb diabetic foot. How well it works depends on the angle, placement, height and material being suited to you. That's why a podiatrist or orthotist should choose and fit them, rather than you picking a rocker shoe off the shelf.
How do I know if my shoes fit properly if I have numb feet?
You can't rely on feel, so have the footwear fitted by trained staff. It should fasten snugly so your foot doesn't slide, with room for the shape of your foot and any insoles. Check your feet each time you take the shoes off, and tell the person who fitted them about any marks.
Can I wear therapeutic footwear all day, including indoors?
Wear it as often as your podiatrist or orthotist advises. People tend to wear their prescribed footwear least at home, but protecting your feet indoors matters too. Special indoor footwear is an option, so ask your foot team whether it suits you.
Further reading
Want to know more? Therapeutic footwear on Clindice
Reviewed by Andrew Schox, BSc(Hons) PGradDipPod MPod
Podiatrist
Reviewed 27 October 2026. Next review by 27 October 2027.
Related guides
Sources
(15)
- 1.Assistive product specification for procurementWorld Health Organization
- 2.A clinical practice guideline for the management of the foot and ankle in rheumatoid arthritis.Ramos-Petersen L, Reinoso-Cobo A, Ortega-Avila AB et al. · Rheumatology International · 2024
- 3.Guidelines on the prevention of foot ulcers in persons with diabetes (IWGDF 2023 update).Bus SA, Sacco ICN, Monteiro-Soares M et al. · Diabetes/metabolism Research and Reviews · 2024
- 4.The management of diabetic foot: A clinical practice guideline by the Society for Vascular Surgery in collaboration with the American Podiatric Medical Association and the Society for Vascular Medicine.Hingorani A, LaMuraglia GM, Henke P et al. · Journal of Vascular Surgery · 2016
- 5.Prevention of foot ulcers in persons with diabetes at risk of ulceration: A systematic review and meta-analysis.van Netten JJ, Raspovic A, Lavery LA et al. · Diabetes/metabolism Research and Reviews · 2024
- 6.Effect of therapeutic footwear on foot reulceration in patients with diabetes: a randomized controlled trial.Reiber GE, Smith DG, Wallace C et al. · JAMA · 2002
- 7.Footwear and insole design features for offloading the diabetic at risk foot-A systematic review and meta-analyses.Collings R, Freeman J, Latour JM et al. · Endocrinology, Diabetes & Metabolism · 2021
- 8.Effectiveness of offloading interventions for people with diabetes-related foot ulcers: A systematic review and meta-analysis.Lazzarini PA, Armstrong DG, Crews RT et al. · Diabetes/metabolism Research and Reviews · 2024
- 9.Therapeutic footwear in patients with diabetes: a position statement from the Italian diabetic foot study group.Giurato L, Scatena A, De Giglio R et al. · Acta Diabetologica · 2026
- 10.Foot structure and footwear prescription in diabetes mellitus.Bus SA · Diabetes/metabolism Research and Reviews · 2008
- 11.Footwear advice to reduce the risk of amputationInformation Site
- 12.Diabetes & Foot ProblemsNational Institute of Diabetes and Digestive and Kidney Diseases · 2026
- 13.One Shoe Doesn't Fit All: A Contextual Approach to Therapeutic Footwear for People at Risk of Diabetes-Related Foot Ulceration.Jarl G, Lazzarini PA, Srisawasdi G et al. · Journal of Foot and Ankle Research · 2026
- 14.Caring for your feet if you have diabetes or are at high riskNHS · 2026
- 15.Diabetes - I'm worried about my foot – is it serious?The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust · 2025
This page is general information, not a diagnosis or a treatment plan for you. For advice about your own feet or legs, see a podiatrist or your doctor. In an emergency, call 000.
